FREQUENTLY ASKED QUESTIONS
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Made to measure
Made-to-measure refers to a garment crafted according to individual body measurements and fit preferences. Unlike ready-to-wear, it is precisely adjusted to the client’s proportions, ensuring better fit, comfort, and silhouette.
This service is offered exclusively in our Munich atelier, where each piece is created with personal attention and craftsmanship.
If you are not based in Munich, we can still tailor a garment to your measurements. Contact: Luka.demir@gmx.de.
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How long does the production process take ?
Production times vary depending on the garment and the complexity of the design. On average, made-to-measure pieces require several weeks to complete, as each item is crafted by hand with meticulous attention to detail.
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Return-policy for made-to-measure orders?
Because each piece is individually crafted to your custom measurements, made-to-measure garments cannot be returned. However, we gladly accommodate necessary adjustments to ensure your satisfaction.
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How should I care for my custom-made garment?
We provide specific care instructions tailored to the fabric and construction of your garment. Proper care—such as professional cleaning or gentle hand washing—will help maintain the quality and longevity of your piece.
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Do you offer alterations after delivery?
Yes. Should your garment require adjustments after delivery or fitting, we offer alteration services to ensure the piece fits you perfectly.
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How does the measurement process work?
If you visit our Munich atelier, we take your measurements professionally on-site. If you are unable to come to Munich, you may provide your measurements remotely, and we will guide you through the process to ensure accuracy.